Our refund and return policy lasts 14 days. If 14 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from returns. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. In addition, we do not accept intimate or sanitary products, hazardous materials or flammable liquids or gases.

Additional non-returnable items:

• Gift cards
• Downloadable software products
• Some articles for health and personal care

To complete your return, we require a receipt or proof of purchase.

Please do not return your purchase to the manufacturer.

There are some situations where only partial refunds are granted:

• Book with obvious signs of use
• CDs, DVDs, VHS tapes, software, video games, cassettes or vinyl records that have been opened

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item returned more than 30 days after delivery

Reimbursement

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, please check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Then contact your bank. There is often some processing time before a refund is posted.

If you have done all of this and still have not received your refund, please contact us at refund@homify-store.com

Sale items

Only regular priced items are eligible for refunds. These items are not eligible for refunds.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please complete the form: