Online sales are attributable to mail order sales and therefore without the obligation to issue an invoice as provided for in article 22 of Presidential Decree no. 633 of 1972, and without the obligation to issue a receipt as provided for in article 2, letter oo), of Presidential Decree no. 696 of 21 December 1996 .

 DEFINITIONS

The term “online sales contract” means the sales contract relating to the tangible movable goods of the partner company of homify-store.com , stipulated between the latter and the Buyer within the scope of a remote sales system via electronic tools, organised by the Supplier. The term “Buyer” means the consumer, a natural person who makes the purchase referred to in this contract, for purposes not related to any commercial or professional activity carried out. The term “ homify-store.com  ” means the entity that carries out the promotion of the sale of the goods that are the subject of this contract. The term “PARTNER COMPANY” means the entity that carries out the sale of the goods that are the subject of this contract.

2) IDENTIFICATION AND OBLIGATIONS OF THE PARTIES

Supplier: The goods covered by these general conditions are put up for sale by the PARTNER COMPANY of  homify-store.com , which is only responsible for the advertising promotion of the goods in question but not for the sale between the parties. Buyer: Expressly declares that the purchase is being made for purposes unrelated to the commercial or professional activity carried out and undertakes not to trade in the purchased goods.

3) OBJECT AND CONCLUSION OF THE CONTRACT

With this contract, respectively, the PARTNER COMPANY of  homify-store.com  sells and the Buyer purchases remotely through telematic tools only the tangible movable goods indicated and offered for sale on this site or through our official sales channels. The contract between the PARTNER COMPANY of  homify-store.com  and the buyer is concluded exclusively through the Internet by the Buyer accessing the address of this site, where, following the procedures indicated, the Buyer will formalize the proposal for the purchase of the goods offered for sale. The purchase contract is concluded and perfected by means of an irrevocable order by the Buyer by filling out and sending the order form online, which will be displayed on the order summary web page, printable, which contains the details of the person ordering and the order, the price of the goods purchased and the shipping costs, the payment methods and terms, and the address where the goods will be delivered. When the PARTNER COMPANY of  homify-store.com  receives the order from the Buyer, it will send a confirmation email and/or display a printable web page confirming and summarizing the order, which will also include the data entered by the buyer in the order form. If requested, the sales invoice will be issued by the PARTNER COMPANY of  homify-store.com  in electronic format.

4) PAYMENT METHODS AND REFUND

homify-store.com ‘s PARTNER COMPANY   agrees to the following payment methods for purchased products: * Cash on delivery * Bank transfer * Payment with PayPal * Credit card details are managed directly by banks specializing in online payment management; PayPal details are managed directly by PayPal.  homify-store.com  ‘s PARTNER COMPANY reserves the right to request the bank that issued the card to verify the authenticity of the ownership of the card or PayPal in the event of problems. Any refund to the Buyer, if the Buyer is entitled to it, will be credited by reversing the payment with the credit card, bank transfer or PayPal, within a maximum of 30 days from the date on which  homify-store.com ‘s PARTNER COMPANY  became aware of the cause that generates the right to a refund.

5) DELIVERY TIMES AND METHODS

the PARTNER COMPANY of  homify-store.com will deliver the ordered products via the agreed couriers. The products are shipped with special packaging, if the same should arrive torn or broken, you are asked to check the integrity of the product and immediately communicate the damage to the staff of the PARTNER COMPANY of  homify-store.com

Order processing times may vary, from the same day of the order to a maximum of 40 working days, within which the product will be delivered. In the event that the PARTNER COMPANY of  homify-store.com  is not able to ship within said timeframe, the Buyer will be promptly notified by email, indicating the timeframe within which the order will be processed. Delivery times may vary depending on the country of destination and other factors not directly controllable by the Supplier and not attributable to it.

6) SHIPPING AND DELIVERY COSTS

The delivery of your products within the Italian National Territory will take place without having to pay additional sums other than those already agreed upon at the time of
 sending the order. For all other countries, the courier may present a separate invoice with which he requests the payment of duties and taxes required by local authorities. The Buyer who resides in a country that is not part of the EC is advised to inquire about local taxes and duties before placing an order with the Supplier.

Delivery will be made at the street number and not on the floor.

Upon receipt of the goods it is necessary to check: 

• that the number of packages delivered corresponds to that indicated in the transport document
• that the packaging is intact and unaltered, including the sealing tapes.

NB The customer is required to sign the waybill only if the packaging of the goods is intact. In the event of obvious external damage or presumed tampering (e.g. packaging tapes), it is necessary to refuse the goods or accept with reservation, making a note of the damage on the waybill that the carrier asks to be signed upon receipt of delivery.

8) PRICES

All sales prices of the products displayed and indicated on this website are expressed in euros (€) and constitute an offer to the public pursuant to art. 1336 of the Italian Civil Code, and include VAT and any other tax for deliveries within the Italian national territory. For deliveries to EC and non-EC countries, as specified in point 6), the courier may request additional amounts from the Buyer for local taxes and duties.

9) PRODUCT AVAILABILITY

homify-store.com ‘s PARTNER COMPANY   ensures, through the telematic system used, the processing and fulfillment of orders without delay. Should an order exceed the quantity available in the warehouse,  homify-store.com ‘s PARTNER COMPANY will notify the Buyer by email whether the item can no longer be booked or what the waiting times are to obtain the item chosen, asking whether he or she intends to confirm the order or not. The Supplier’s computer system confirms the registration of the order as soon as possible by sending the user a confirmation by email, which does not create any legal obligation, as it is simply a summary of the order.

10) LIMITATIONS OF LIABILITY

homify-store.com ‘s PARTNER COMPANY   assumes no responsibility for disruptions attributable to force majeure, in the event that it is unable to execute the order within the timeframes set out in the contract.  homify-store.com ‘s PARTNER COMPANY  cannot be held liable towards the Buyer, except in the case of willful misconduct or gross negligence, for disruptions or malfunctions connected to the use of the internet outside of its own control or that of its sub-suppliers.  homify-store.com ‘s PARTNER COMPANY  will also not be liable for damages, losses and costs incurred by the Buyer as a result of failure to execute the contract for reasons not attributable to it, the Buyer being entitled only to a full refund of the price paid. The PARTNER COMPANY of  homify-store.com  assumes no responsibility for any fraudulent or illicit use that may be made by third parties of credit cards, when paying for the products purchased, if it can demonstrate that it has adopted all the ordinary precautions possible at the time and based on ordinary diligence.

11) LIABILITY FOR DEFECTS, PROOF OF DAMAGE AND COMPENSATORY DAMAGES: THE SELLER’S OBLIGATIONS

No compensation will be due if the injured party was aware of the defect in the product and the danger that resulted from it and nevertheless voluntarily exposed himself to it. In any case, the injured party must prove the defect, the damage and the causal connection between the defect and the damage. The injured party may request compensation for damages caused by death or personal injury or by the destruction or deterioration of something other than the defective product, provided that it is of a type normally intended for private use or consumption and thus mainly used by the injured party. The PARTNER COMPANY of  homify-store.com  assumes no responsibility for disruptions attributable to force majeure such as accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods and other similar events that prevent, in whole or in part, the execution of the sales agreement within the agreed times. It will not be liable to any party for damages, losses and costs incurred as a result of the failure to execute the sales agreement for the reasons mentioned above, or for damages, losses and costs incurred as a result of the use or inability to use the products purchased, the customer being entitled only to the possible refund of the price paid, excluding any shipping costs. Likewise, it is not liable for any fraudulent or illicit use that may be made by third parties, of credit cards, at the time of payment for the products purchased.

13) BUYER’S OBLIGATIONS

The Buyer undertakes to pay the price of the purchased goods within the time and manner indicated in the Contract. The Buyer undertakes, once the online purchase procedure has been concluded, to print and save the web page containing the order data. The information contained in this contract has, moreover, already been viewed and accepted by the Buyer, who acknowledges this, as at the time of finalizing the order a link to this web page is shown.

14) RIGHT OF WITHDRAWAL

(ART. 5 D.LGS 185/99) The CUSTOMER has the right to withdraw from the contract stipulated remotely, without any penalty and without specifying the reason,  promptly communicating the cancellation within 10 days of the order placed via email to the seller’s address  contatti@homify-store.com  before having received confirmation as previously provided, or before the goods have been shipped. If the goods have already been delivered, the right of withdrawal is exercised by sending, within 10 working days from the day of receipt of the goods, a registered letter with acknowledgement of receipt to the address of the SELLER’s headquarters. This communication must contain the data necessary to identify the order exactly, the clear will to renounce the purchase and the product or products for which you intend to exercise the right of withdrawal (which must not have been used in any way and which must be returned with the original packaging intact), attaching a copy of the relevant tax document (Invoice or Transport Document).

The CUSTOMER is required to return the goods within ten days from the date of receipt of the same. In this case, the only costs due by the consumer for exercising the right of withdrawal are the direct costs of returning the goods to the sender. The SELLER, on the other hand, undertakes to reimburse the CUSTOMER as soon as possible for the sums paid by the latter as payment for the price, deducting the shipping costs of 25 euros and in any case within thirty days from the date on which, having become aware of the exercise of the right of withdrawal by the CUSTOMER, receives the ordered goods, intact, at the address agreed with the PARTNER COMPANY of  homify-store.com . The CUSTOMER cannot exercise the right of withdrawal: a) in the case of supply of goods made to measure, clearly personalized or which, by their nature, cannot be returned or risk deteriorating or altering rapidly; b) in the event that the failure to collect the ordered goods is attributable to the absence of the CUSTOMER from the place of delivery or, in any case, to his delay or negligence.

15) EXCHANGE OF GOODS

homify-store.com ‘s PARTNER COMPANY   also grants the Buyer the right to exchange goods within the same item. To obtain the exchange of goods, the Buyer must send an email to the address  contatti@homify-store.com  within 10 (ten) working days from the day of receipt, indicating the code of the item or items that are to be exchanged and indicating the replacement goods.
Once the request has been received, the Customer Service Office of  homify-store.com ‘s PARTNER COMPANY will send the Buyer a written confirmation containing the authorization number for the exchange of goods. The Buyer must indicate this authorization number for the exchange of goods on the label applied to the package of the products to be returned. In any case, the shipping costs for the exchange are the responsibility of the Buyer. homify-store.com  ‘s PARTNER COMPANY   will not bear the costs necessary to send the product requested in exchange. homify-store.com PARTNER COMPANY   reserves the right to request photographic evidence before authorizing returns or exchanges for products that are claimed to be defective. In the event that they are defective,  homify-store.com PARTNER COMPANY  will not cover the costs necessary to return the products to its warehouses, which must be taken care of by the buyer. Exchanges or returns of products that have been tampered with or otherwise altered will not be accepted. The Buyer will be responsible for ensuring the transport of the goods returned for exchange; failing this, in the event of theft or loss, the goods will not be refunded. Returns of items on sale or custom-made items will not be accepted.

16) PROTECTION OF CONFIDENTIALITY AND PROCESSING OF PURCHASER DATA

homify-store.com  protects the privacy of its Buyers and guarantees that the data processing complies with the provisions of the privacy legislation pursuant to Legislative Decree 30 June 2003, no. 196. The personal and fiscal data acquired directly and/or through third parties by the Supplier, data controller, are collected and processed in paper, computer, telematic form, in relation to the processing methods with the purpose of registering the order and activating the procedures for the execution of this contract and the related necessary communications, in addition to the fulfillment of any legal obligations, as well as to allow effective management of commercial relationships to the extent necessary to best perform the requested service (art. 24, paragraph 1, letter b, Legislative Decree no. 196/2003).  homify-store.com undertakes to treat the data and information transmitted by the Buyer with confidentiality and not to reveal them to unauthorized persons, nor to use them for purposes other than those for which they were collected or to transmit them to third parties. Such data may be exhibited only upon request of the judicial authority or other authorities authorized by law. The personal data will be communicated, after signing a commitment to confidentiality of the data, only to subjects delegated to carry out the activities necessary for the execution of the stipulated contract and communicated exclusively within the scope of this purpose. The Buyer enjoys the rights under art. 7 of Legislative Decree 196/03, and that is the right to obtain: a) the updating, rectification or, when interested, the integration of the data; b) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including data whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed; c) certification that the operations referred to in letters a) and b) have been brought to the attention, also with regard to their content, of those to whom the data have been communicated or disclosed, except in the case where such fulfillment proves impossible or involves the use of means manifestly disproportionate to the right protected. The interested party also has the right to oppose, in whole or in part: i) for legitimate reasons, the processing of personal data concerning him/her, even if pertinent to the purpose of the collection; ii) the processing of personal data concerning him/her for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication. The communication of his/her personal data by the Buyer is a necessary condition for the correct and timely execution of this contract. In its absence, the Buyer’s request cannot be processed. In any case, the acquired data will be retained for a period of time no longer than that necessary for the purposes for which they were collected or subsequently processed. Their removal will in any case take place in a secure manner. The owner of the collection and processing of personal data is homify-store.com , to which the buyer can address the company headquarters.

17) COMMUNICATIONS AND COMPLAINTS

Pursuant to art. 12 of Legislative Decree 70/03,  homify-store.com  informs the Buyer that each order sent is stored in digital form on the server where the site resides according to confidentiality and security criteria.

18) CONTRACT STORAGE METHODS

Written communications addressed to the Supplier and any complaints will be considered valid only if sent to the address 

Data Controller

Owner’s email address:  ceo-contattaci@homify-store.com

The Buyer indicates in the registration form his/her residence and domicile, telephone number or email address to which he/she wishes the Supplier’s communications to be sent.

19) DURATION AND EFFECTIVENESS OF THE CONTRACTUAL CONDITIONS

Confirmation of the order implies acceptance of these general conditions by the Buyer.  These conditions may be updated or modified directly by transcribing the new rule on this site. The modification or update will be valid and effective for orders that have not yet been entered and for which the web page summarizing the order data has not yet been displayed and printed.

Contact information

• Data Controller  homify-store.com
• Owner’s email address:  contatti@homify-store.com